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Terms & Conditions

The Phoenix Retreat - Terms and Conditions
 

Bookings Terms and Conditions
1.We take no responsibility for the release of healing effects or healing crisis that you may experience    

  from the therapies courses or programmes.  Our role is to make you the client comfortable and support

  through the dis-ease you may experience.

2. The Phoenix Retreat does not accept any credit cards. All bookings made more than a week in advance

   are to be paid 50% at the time of booking by cheque (please telephone for payable details) and the rest

   paid on arrival by cash. For last minute bookings, fees must be paid on arrival in cash.
   All courses and programmes booked are to be paid 50% deposit and then the rest 1 week before arrival.

3.All deposits for room bookings, courses and programmes are non refundable. The remaining amount can

   be exempt on cancellation if

    a) There is a circumstance of illness/ accident/ death.

    b) The cancellation takes place 3 weeks before a course or programme
4. Guests must pay for any treatments at the time of having them by cash.

The content and information displayed on this web site is the property of The Phoenix Retreat. The downloading, re-production, or re-transmission of any information on this site, other than for non-commercial individual use is strictly prohibited.
 

In accessing the The Phoenix Retreat web site you agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of our site, and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained herein, without the prior express consent from a Director of the company.
 

All information on this site is provided "As is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
 

With respect to all communications made to the The Phoenix Retreat, regarding this web site, including but not limited to feedback, questions, comments, suggestions and the like:

 

(1) You shall have no right of confidentiality in your communications and the The Phoenix Retreat, shall have no obligation to protect your communications from disclosure;

 

(2) The Phoenix Retreat, shall be free to reproduce, use, disclose and distribute your communications to others without limitation; and

 

(3) The Phoenix Retreat, shall be free to use any ideas, concepts, know-how, content or techniques contained in your communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information.
 

Though the The Phoenix Retreat will endeavour to make it otherwise, this web site may contain inaccuracies and typographical errors. The The York House reserves the right to make changes, corrections and/or improvements to this web site, and to the products described in such information, at any time and without notice.
 

If you choose to leave this web site to another web site the The Phoenix Retreat, is not responsible for the privacy policies of those other sites or the cookies those sites use.  In addition, because the The Phoenix Retreat, has no control over those sites and resources, you acknowledge and agree that the The Phoenix Retreat, is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.
 

This is a United Kingdom web site and is subject to United Kingdom law. The Phoenix Retreat, will disclose any information regarding the use of this site including personal information pertaining to you without your permission when required by law, or in good faith believe that such action is necessary to investigate or protect against harmful activities to guests, visitors, members of staff, or property (including this site) of the The Phoenix Retreat, or to others.
 

Guest Conduct
 

Clients and their guests are required to conduct themselves in a reasonable manner at all times: Unruly clients and their guests will be evicted with no refund of monies paid.
 

The Phoenix Retreat, reserves the right to hold the client liable for any loss or damage to our property, fixtures and fittings, including items hired for their use. They may also be held liable for injury to any person including our staff which arises from the client’s actions.
 

Clients or their guests may not consume food or drink on the premises that has not been supplied by the hotel. The guest house is total non smoking ,meat, fish, egg and alcohol free premises and a charge will be made for not respecting these policies, which are displayed in the room. The guests will also be asked to leave immediately for not respecting the parameters of the Retreat.
 

The Phoenix Retreat will not be liable for any failure to provide, or delay in providing, facilities or services as a result of events or matters outside the hotel's control.
 

The Phoenix Retreat, will take all reasonable steps to ensure that the requirements of each client are met.
 

 

 

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Re-claim your true self

         Re-align your body

                    Re-generate your health  

                                 Re-plenish your soul

                                            Re-juvenate your life

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A natural way to live

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